Leasing Consultant - Cortland Partners (Baton Rouge, LA) in Baton Rouge, Louisiana For Sale

Role Overview The role of a Leasing Consultant is 1/3 salesperson, 1/3 advisor, 1/3 administrator. You have to sell your community, but you have to do it by listening and adapting to the needs of your customers. You re the community s cheerleader, leasing rock star, and customer service champion! What You Should Know in Advance The work is fast-paced with lots of unplanned interruptions. You will work weekends. You will interact with people from all stages and walks of life. If you don t feel 100%, no one should be able to tell! Thick-skinned doesn t even begin to cover it; brush it off and keep on truckin ! The Real Work Walking in your customers shoes Listening and showing empathy sometimes your residents just need to talk to someone Researching your competition Selling and touring your community Reporting, answering phones, managing files, entering data Focusing on the needs of others Building rewarding relationships with new people Defusing challenging situations and working with unhappy people Figuring out how to get others to share what they really need/want Adapting to continual change no two days are the same Communicating clearly and accurately with customers, residents, and all levels of Cortland associates Brainstorming ideas to drive sales and occupancy A Day in the Life In the words of a Cortland Partners associate, here s a snapshot of a day in the life of a Leasing Consultant: Here s a long, run-on sentence to reflect a long, run-on (but exciting!) day: Walk in the door, clock in, get the carts, open models, get the clubhouse ready, put beverages out, get ready for touring, open up your software programs, print availability, if you have vacant units walk them, check appointments and move ins, get lease files ready, check messages, check lead center, make sure all is followed up on, post to website, follow up on renewals (repeat!), send out renewal offers, answer phones, take tours (repeat!), address resident concerns (repeat!), enter service requests in software, daily huddle with team, greet the guests coming in all day, make sure leasing material available it s 5 pm did I eat lunch? A Cortland Partners Leasing Consultant What You Will Enjoy The workday diversity this job is never boring The moment of standing next to someone when they find their next home The constant activity of the community The opportunity to effect positive change in lives of others The opportunity to meet new people and build customer loyalty The constant reward of knowing you ve helped make someone happy The friendly team competition The growth and commission opportunities The appreciative residents sometimes they ll bake you cookies! The opportunity to be creative The chance to mentor new team members The support of your team What Will Challenge You The weekend work The interactions with unhappy or challenging people The need to stay organized during the busy times The fact that not all efforts result in a qualified sale The workload volume The fact that there s not always an answer for every problem The resident and team relationship management The need to enforce policy yet show empathy What You Will Love About Cortland Partners We re a growing company with a big family feel. We care about developing your success. Our leadership is visible, accessible, and receptive. We love to celebrate our success stories! What You Can Become A Leasing Manager An Assistant Community Manager A Community Manager An Effective Communicator A Mentor A Training Resource A Student of Real Estate and Property Management Required Knowledge and Experience Minimum of high school degree, some college or degree preferred 2 years prior multifamily / apartment community leasing experience preferred Company Overview Cortland Partners is a real estate investment and management firm, headquartered in Atlanta, GA, whose rapid growth and focus on enhancing the resident experience has positioned the company as one of the premier multifamily companies in the South. Our mission is to create value for a better life by cultivating profitable communities that bring value to our company and the lives of the people who call our communities home. Cortland Partners was founded in xxxx as a development firm focused on in-town, mixed-use, multifamily developments. We strategically positioned ourselves to grow profitably during the economic downturn, and since xxxx, we have expanded into a full-service, multifamily firm that houses its own development, property management, product design, and construction management. We have doubled in size each year since xxxx, and our goal is to reach 50,000 units by xxxx as we continue to expand our market growth and offer unique career opportunities across our portfolio. With a continued plan for robust growth and a focus on customer-centric practices, Cortland Partners seeks to redefine the multifamily industry as we create value in the lives of our residents, communities, and associates."We are a Drug-Free Workplace"Not ready to apply? Connect with us for general consideration.
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